The timescales displayed below are based on your order being delivered to Mainland UK - for deliveries outside of this please allow longer for your order to arrive.

We aim to dispatch goods within 3 workings days.

Please note all deliveries are on week days only.

To enable us to offer you the best price for delivery, the courier we use may vary depending on your order contents and delivery destination. Some delivery options may not be available in delivery locations outside of the UK.

We offer free delivery to the UK mainland (qualifying postcodes only*) on all orders above £150 (before VAT).

*UK Mainland postcodes as classified by our delivery partners. Eligible postcodes will be shown free shipping in the checkout.

We're doing our best to ensure we can deliver to as many places as possible, however there are some countries which we are not yet able to get to.
If you are unable to find your delivery destination in the checkout but you'd still like to purchase our products, please contact our trade team by emailing sales@cotswoldingredients.co.uk for further details and alternative delivery options.

Some of our products are subject to VAT at the standard rate of 20%. The total VAT applicable on your order will be displayed in the checkout and on your order invoice.

The VAT charged on your delivery fee follows the liability of the goods. For example, if VAT exempt products make up 50% of thetotal valueof your order, you’ll only pay for VAT on 50% of your delivery fee (at the standard rate of 20%).

Our delivery partners have procedures in place to handle any deliveries that cannot be made. If the parcel containing your order cannot be delivered a calling card will be left - please follow the instructions on this calling card to collect or reschedule delivery of your order. The time a courier will hold your parcel before returning it to us varies depending on the provider.

If we haven't quite answered your question, please don't hesitate to get in touch with our trade team at sales@cotswoldingredients.co.uk.